Shipping Policy

Orders are typically processed within 2–5 business days after payment has been received, excluding weekends and holidays. Once your order has shipped, you will receive a confirmation email with tracking information, when available. Shipping times may vary depending on the carrier, destination, weather conditions, and other circumstances beyond our control.

Please ensure that your shipping address is accurate before placing your order. PachaPura is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect addresses, carrier delays, or circumstances outside of our control. If a package is returned due to an incorrect address or failure to claim delivery, additional shipping charges may apply to resend the order.

At this time, we ship only to locations where our products may be legally sold. Shipping fees are calculated at checkout and are non-refundable once an order has been shipped. If you have any questions regarding your shipment, please contact us through the information provided on our website, and we will do our best to assist you.